Reference

Terms and Conditions That Govern Your pik365 Account

These terms set out what you agree to when you open and use a pik365 account, including how deposits, withdrawals, and account access work. Access to pik365 depends on local law and is available only where permitted in your region.

Applies to all account holdersCovers JazzCash, Easypaisa, Raast transactionsSubject to local law and eligible regionsUpdated terms take effect on publicationContact support for any clarification
pik365 Terms and Conditions That Govern Your pik365 Account
HOW WE ENFORCE THIS

How pik365 Handles Accounts Under These Terms

We apply these terms consistently across all accounts, regardless of how you fund your wallet or which device you use. Security checks, identity verification, and transaction reviews follow the same rules for a JazzCash deposit as they do for a Raast transfer. If we need to restrict or suspend an account, we will notify you through the contact method on file.

Account Verification We verify identity before processing withdrawals. You may be asked to confirm your account details or provide documentation before a payout clears.
Transaction Records Every deposit and withdrawal — whether via Easypaisa, JazzCash, or Raast — is logged against your account. You can review your transaction history from the account wallet screen.
Term Breach Handling If we find that account activity breaches these terms, we may suspend access, withhold pending payouts pending review, and notify you of the specific rule involved.
Dispute Process Raise a dispute through live chat or email within the timeframe stated in your account terms. We will review and respond with a decision and the clause it is based on.
TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear, or if a transaction through JazzCash, Easypaisa, or Raast does not match what you expected under these rules, reach out through one of the channels below. Our team can clarify how a specific term applies to your account situation and escalate formal disputes where needed.

Live Chat Open the chat window from your account dashboard. It connects you directly to our support team for questions about specific terms or account rules.
Email Support Write to us at our support address listed in your account settings. Use email for formal queries or when you need a written record of the response.
Help Centre The Help Centre in your account menu contains clause-specific answers and links to the relevant sections of these terms for common account questions.

Common Questions About These Terms

If something in these terms raised a question while you were reading, you are likely not the only one. The answers below address the most common queries about how these rules work in practice for Pakistan accounts.

Yes. The same account rules apply regardless of which local payment method you use. JazzCash, Easypaisa, and Raast transactions are all covered under these terms.

The updated terms apply from the moment they are published. If you have an open session or a pending transaction, complete it and review the updated page before your next deposit.

Yes. Contact our support team via live chat or email, request account closure, and we will process it along with any pending withdrawal that is due under the previous terms.

The version on this page is always the current one. We do not maintain older versions for general access, so check this page before any significant transaction.

Submit a dispute via email from the address registered to your account. Reference the specific clause you believe was misapplied, and we will review within our standard response window.

Access to pik365 depends on local law and applies only where permitted. These terms govern accounts in eligible regions; where local law restricts access, these terms do not create a right to use the service.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.