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How pik365 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you use your pik365 account, how we use it, and what rights you hold over it — including data connected to your JazzCash, Easypaisa, or Raast payment activity.

Account Data TransparencyPayment Privacy: JazzCash, Easypaisa, RaastYour Right to Access and CorrectCookie Controls ExplainedContact Us to Update Your Data
pik365 How pik365 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply standard security measures across every account on pik365 — including the accounts of users who deposit via JazzCash, Easypaisa, and Raast. Here is how the key areas work in practice.

Account Security and Login Every login triggers a one-time PIN verification sent to your registered mobile number. This step applies whether you are accessing from a new device or an unfamiliar network location.
Cookie Use on pik365 We use session cookies to keep you logged in during a visit and analytics cookies to understand how pages load on mobile. You can manage non-essential cookies through your browser settings at any time.
Payment Data Retention Payment references linked to JazzCash, Easypaisa, and Raast transfers are retained only as long as required for transaction verification and any applicable regulatory period. We do not store full wallet credentials.
Requesting Data Changes To correct your registered details or request deletion of non-mandatory account data, contact support with your account ID. We will confirm the change in writing once processed.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct, or remove data we hold on your account, our support team handles privacy requests directly. You can reach us through the channels below. We aim to acknowledge your request promptly and resolve straightforward data queries without delay.

Email Support Send your privacy request or data-access query to our support email. Include your registered account number so we can locate your profile without delay.
Live Chat Open the live chat window from your account dashboard. For privacy matters, select the account query option and describe your data request clearly.
Account Help Centre The Help Centre in your account settings covers how to update your registered mobile number, linked wallet details, and contact preferences yourself.

Common Questions About Your Data on pik365

These are the questions we hear most often from account holders about how their personal information is managed, stored, and shared on pik365.

We collect your name, mobile number, email address, and the payment method you link — such as JazzCash, Easypaisa, or Raast. We also log your device type and IP address for session security.

We do not sell your data. We share only what payment processors need to complete a JazzCash, Easypaisa, or Raast transaction. No marketing third parties receive your personal account details.

Contact our support team via live chat or email with your registered account ID. We will provide a summary of the data we hold linked to your profile upon verification.

You can request deletion of non-mandatory account data. Some records — such as transaction references for Easypaisa or Raast payments — are retained for regulatory periods before removal is possible.

Session cookies keep your account active during a visit. Analytics cookies help us understand how the site loads on mobile devices. You can block non-essential cookies via your browser settings without losing account access.

JazzCash, Easypaisa, and Raast transaction references are retained for the period required under applicable rules, then removed. We do not retain your full wallet credentials after account closure.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.